Privacy Policy

1. Introduction

FieldSync LLC ("we," "us," or "our") operates the fieldsync.live website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Password (stored securely using industry-standard hashing)
• Gender and date of birth (optional, used for athlete profiles)
• Role selection (athlete, coach, meet director, spectator)

2.2 Profile Information

Athletes may provide additional profile information including:

• Avatar / profile photo
• School or organization name
• Graduation year
• Location
• Biography

2.3 Competition Data

When you participate in meets managed through FieldSync, we collect event entries, attempt results, marks, and standings.

2.4 Video Content

Athletes and coaches may upload videos of competition attempts and practice sessions for review and AI coaching analysis. These videos are stored securely and associated with your account.

2.5 Usage Data

We automatically collect certain information when you access the Service, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Referring URLs

2.6 Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Session management and authentication
• Analytics: Understanding how the Service is used
• Advertising: Google AdSense may use cookies to serve personalized ads (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process competition entries and publish results
• Provide AI-powered coaching analysis on uploaded videos
• Enable team management features for coaches
• Send transactional emails (password resets, team invitations, notifications)
• Send marketing communications including product updates, feature announcements, newsletters, promotional offers, event highlights, and partner promotions
• Use your name, likeness, images, videos, and competition data for marketing, promotional, and commercial purposes as described in our Terms of Service
• Respond to support requests and inquiries
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third-party data brokers. We may share information in the following circumstances:

• Public Results: Competition results (names, marks, standings) are displayed publicly on live results pages, as is standard in track & field.
• Athlete Profiles: Profile information you choose to make public is visible to other users.
• Marketing & Promotion: We may use and share your name, likeness, images, videos, and competition data for marketing, advertising, promotional, and commercial purposes, including with our partners and sponsors, as described in our Terms of Service.
• Team Members: Coaches on your team can view your profile, results, and practice sessions.
• Email Marketing Providers: We share your email address and name with third-party email marketing services to send you marketing communications. You may opt out at any time.
• Service Providers: We use third-party services for hosting, email delivery (Gmail/Google Workspace), cloud storage (Cloudflare R2, AWS S3), and analytics.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including:

• HTTPS encryption for all data in transit
• Secure password hashing (bcrypt)
• Access controls and authentication tokens
• Regular security reviews

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Advertising (Google AdSense)

We use Google AdSense to display advertisements on our Service. Google AdSense may use cookies and web beacons to collect information about your visits to this and other websites in order to provide relevant advertisements.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info/choices.

For more information about how Google uses data, visit Google's Privacy Policy.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a portable format.
• Opt-Out: Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Competition results may be retained indefinitely as part of the public record of athletic performance. You may request deletion of your account and personal data at any time by contacting us.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

10. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]